We’ve all shopped the big box stores, whether online or in brick-and-mortar stores. And many of us have participated in their referral programs where you receive cash or free product when you refer someone who buys their product or service. If you’re a small business, you may automatically assume that referral programs are for large […]
We’ve now entered the 4th quarter (Q4), and some of us are excited about getting close to the end of what may not have been a great year, while others want the success they’ve experienced this year to continue. Either way, Q4 is the perfect time to enhance what is going right and extend to […]
No matter what business you’re in, you most likely spend time attending meetings, holding job interviews, or even one-on-ones with staff members or vendors. Nowadays, not all meetings are in person and could take place via Zoom, Skype, or other platforms. Either way, appointment-making skills are required. To follow is some advice to help improve […]
If you’re a small business, you wear multiple hats. Unfortunately, many business owners get so focused on getting the actual work done, they forget about the most critical service of all: customer service. We encourage you to put this at the top of your list as this could make or break your business, especially in […]
If you’re a business owner or the person responsible for ensuring your customer’s and clients’ happiness, you know how important it is to let them know how much you appreciate them. Don’t make the mistake of waiting until you have the budget to start thinking about ways to thank your customers. If you’re trying to […]
